FIRST IN PERFORMANCE

NoviXus has surpassed EVERY industry performance standard.

GREAT technology combined with GREAT people equals GREAT performance. Our goal is to maintain high levels of satisfaction for our patients and our plans. Win. Win. Win.

What a difference (less than) a day makes.
Our turn-around times for all prescriptions, including clean prescriptions and those requiring intervention from a patient or prescriber, are consistently far below required industry standard time frames.
There's (almost) no waiting at NoviXus.
When patients call us, our patient care specialists are poised and ready to answer the phone promptly with friendly, helpful service.
We really rate.
It is highly unusual for a patient to abandon a call with NoviXus. Patients are not on hold long enough to abandon a call! Our average call abandonment rate is less than 1 percent compared to the industry average of 5 percent.

In the Words of Our Patients…

"...having been serviced by three prior mail order pharmacies, I must tell you that NoviXus provides the fastest time...my wife and I are very pleased with NoviXus for their good, prompt and personal way of providing our prescription needs."

Robert - Allen Park, MI


"We are very pleased with your company. You ship out packages on time and we are very happy with the alerts we receive."

Howard and Patsy - Grayling, MI


"Just a note to say how happy we are with the customer service we have received on various occasions. Always pleasant and quick..."

Larry - Neshkoro, WI