NoviXus makes it easy for you to get started with mail-order service for your maintenance medications, or those you take regularly for chronic conditions. Our process is quick, easy and hassle-free. Every patient is unique, with their own preferences. We provide patient care services and support based on each your unique needs.

Getting Started
Getting started with NoviXus is easy. You can get started in one of three easy ways:

  • Ask your prescriber to either:
    • Fax your prescription to us at (877) 395-4836; OR
    • Send your prescription electronically to NoviXus. We will call you to alert you to the new prescription and verify that you need the medication prior to shipping.

  • Call us at: (877) 668-4987
  • Mail your hard copy prescription to us at:
    PO Box 8004
    Novi, MI 48376


Account Setup
When you place your first order, we will gather some information from you so we can set up your account for you. We will ask you for the following information:

  • Name
  • Shipping Address
  • Billing Address
  • Phone Number
  • Allergies
  • Conditions
  • Payment Information (Credit Card, Bank Account, etc.)
  • Preferences on Notifications

Ordering Refills
Usually for maintenance medications, your prescriber will note the number of refills you have. When your refills are due, we will call you to remind you if you haven’t already ordered them. To order your refills, you can:
  • Order them by logging into our Patient Portal on this site (after your account is set up); OR
  • Call us at: (877) 668-4987

In the Words of Our Patients...

"Thank you for making your website and reorder refills so easy. The XXXX website was a nightmare and very user unfriendly. I just ordered refills for myself and my husband and it took less than 3 minutes. I am a happy customer."

Carol - Marysville, MI

We will call you to let you know when your prescription is shipped. Please allow two weeks for delivery from the day we receive your order. If you need your prescription sooner, you can request expedited shipping for an extra fee.